Grandholm Dental Clinic has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for Grandholm Dental Clinic.

What is the Lawful Basis for processing Personal Data?

The Law says we must tell you this:

• We hold patient’s data because it is in our Legitimate Interest to do so. Without holding the data we cannot work effectively. [Also, we must hold data on NHS care and treatment as it is a Public Task required by law].
• We hold staff employment data because it is a Legal Obligation for us to do so.
• We hold contractor’s data because it is needed to fulfil a Contract with us.


Who might we share your data with?

We can only share data if it is done securely and it is necessary to do so.

• Patient data may be shared with other healthcare professionals who need to be involved in your care (for example if we refer you to a specialist or need laboratory work undertaken). Patient data may also be stored for back-up purposes with our computer software suppliers who may also store it securely overseas.
• Employment data will be shared with government agencies such as HMRC.


Your Rights

You have the right to:

1. Be informed about the personal data we hold and why we hold it.
2. Access a copy of your data that we hold by contacting us directly: we will acknowledge your request and supply a response within one month or sooner.
3. Check the information we hold about you is correct and to make corrections if not.
4. Have your data erased in certain circumstances.
5. Transfer your data to someone else if you tell us to do so and it is safe and legal to do so.
6. Tell us not to actively process or update your data in certain circumstances.


How long is the Personal Data stored for?

1. We will store patient data for as long as we are providing care, treatment or recalling patients for further care. We will archive (that is, store it without further action) for as long as is required for legal purposes as recommended by the NHS or other trusted experts recommend.
2. We must store employment data for six years after an employee has left.
3. We must store contractor’s data for seven years after the contract is ended.


What if you are not happy or wish to raise a concern about our data processing?

You can complain in the first instance to our Data protection Officer, who is Mrs Tina Shams and we will do our best to resolve the matter. If this fails, you can complain to the Information Commissioner at www.ico.org.uk/concerns or by calling 0303 123 1113.

Why am I being asked to accept cookies?

Compliance of New EU cookie law (e-Privacy Directive) 28th May 2012. On May 26th 2011 a new EU originated law came into effect, on May 28th 2012 the law came into force. The law requires website owners to make significant changes to their sites and may fundamentally change the whole web browsing and shopping experience for everybody. This Cookie Law is amended privacy legislation that requires websites to obtain informed consent from visitors before they can store or retrieve any information on a computer or any other web connected device.

Cookie Compliance

Cookies are used by almost all websites, for a variety of purposes:- Analysis of visitor behaviour (known as 'Analytics')
To personalise pages and remember visitor preferences.
To manage shopping carts in online stores.
To track people across websites and deliver targeted advertising.

Information Automatically Logged

We use your IP address to gather broad demographic information. We use Google Analytics to collect information about Browser type, Operating platform, Search engine used to locate our site, Time, Day, Month, Year etc.

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Contact Form

Our site uses a contact form for customers to request information and services. We collect contact information (like their email address). Contact information from the contact form is used to contact the person making the form submission.

External Links

This site may contain links to other sites. Grandholm Dental Clinic is not responsible for the privacy practices or the content of such Web sites.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site you can contact us at info@grandholmdental.co.uk.