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Patient Care

Private Dental Service

Under our Private Dental Service there are no restrictions in treatment prescription. This service offers some treatment not available on the NHS, such as cosmetic dentistry, and a wider choice of materials enabling us to provide you with a high standard of dental care.

If you have any questions regarding Private Dentistry please contact the clinic.

Membership Plan

We are delighted to offer a Grandholm Dental Membership Plan to all new, as well as our existing NHS and Private patients. By becoming a member, you can rest-assured that you will receive a high level of service as well as access to our exclusive member offers. You can find out more about the plans and exclusive offers by clicking our membership information link.

National Health Service

We carry out National Health Dentistry under contract with the Grampian Primary Care Trust and the Scottish National Health Service. We are glad to confirm that we are able to register new patients under the National Health Service (NHS) Scheme, please phone or visit the practice for more information on NHS registration.

Under NHS service we are limited to what we can prescribe due to restrictions put on us. NHS patients can in most circumstances choose to have treatment not offered on the NHS, done under the Private Dental Service.

If you have any questions regarding NHS Dentistry please contact the clinic.

Patient Access

We endeavour to see all patients and our clinic has been designed so patients with disabilities can access care. If you do have a disability that you think we should know about, please call the clinic prior to your appointment and we will do our best to accommodate your needs.

If you have any special requirements please contact the clinic.

Specialist Referral

Should the need arise, due to a complex condition which is outwith the expertise of our resident practitioners, we can arrange for a prompt referral to an appropriate dental or medical specialist within Scotland under both NHS and Private Dental Services.

Treatment Cost Estimates

Following your examination, you will be provided with your own personal dental treatment plan and cost estimate. Please note that payments are required in advance of any treatment to be carried out under both NHS and Private care.

Missed Appointments

Missing appointments wastes time and resources which are needed for other patients. Our practice policy is that if patients cancel with less than 24 hours notice or do not attend an appointment, a charge to cover surgery running costs will be applied to your account.

Repeated short notice cancellations and failure to attend appointments may result in your deregistration from our dental clinic.